Return Policy
Eligible standard EcoLSD tools may be returned within 30 days of delivery if they are clean, undamaged, and in like-new condition.
Original shipping is not refundable, and customers are responsible for return shipping unless the item has a covered materials, craftsmanship, construction, or finishing defect.
Custom-length tools are made specifically for the customer and are not eligible for return or exchange unless there is a materials or workmanship issue.
To start a return, exchange, repair, or warranty claim, email jarrod@ecolsd.com with your order number and photos before shipping anything back.
EcoLSD tools are also backed by the EcoLSD Guarantee, including lifetime workmanship coverage and Lifetime Care & Refresh at materials-only pricing.